Shlomi Lavi /
May 14, 2022
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Bottom Line: Which is Better - Deskero or Uservoice Feedback Site?
Deskero is more expensive to implement (TCO) than Uservoice Feedback Site, and Deskero is rated higher (85/100) than Uservoice Feedback Site (74/100). Uservoice Feedback Site offers users more features (2) than Deskero (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NABRA LTD Vs. Uservoice
NABRA LTD: We believe that modern customer care can’t be achieved by simply answering requests. Real communication can’t be passive: you have to reach out, engage with people, get in touch with them.
We believe that customers won’t be content with a “nice” service: they want a great experience. They want to be able to share what they love about your brand,...
Uservoice: We give a $*#& about our customers.
Okay, so maybe a dirty word isn’t the most refined way to describe how much we care about our customers and love what we do, but it captures our passion for providing support that’s human. And humane. We talk to our users because we want to understand the features they value most and build the tools that make ...
Who is more expensive? Deskero or Uservoice Feedback Site?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Deskero and Uservoice Feedback Site.
Deskero price starts at $9 per agent/month , On a scale between 1 to 10 Deskero is rated 2, which is much lower than the average cost of Help Desk software. Uservoice Feedback Site price starts at $499 per month , When comparing Uservoice Feedback Site to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Deskero cost is around the same cost of Uservoice Feedback Site.
Which software includes more/better features?
We've compared Deskero Vs. Uservoice Feedback Site based on some of the most important and required Help Desk features.
Deskero: We are still working to collect the list of features for Deskero.
Uservoice Feedback Site: Knowledge Base/FAQ, Mobile Integration.
Target customer size
Deskero's typical customers include: Small, medium and large size businesses, Uservoice Feedback Site is ideal for medium and large sized business that intend to offer proper customer support and to gain a clear insight into customer experiences and feedback.