Shlomi Lavi /
Jul 25, 2022
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Bottom Line: Which is Better - Dialer360 or modomodo?
modomodo is more expensive to implement (TCO) than Dialer360, and Dialer360 is rated higher (82/100) than modomodo (81/100). Dialer360 offers users more features (5) than modomodo (3). There is a clear winner in this case and it is Dialer360!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialer360 Vs. modomodo
Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...
modomodo: modomodo is an Italian company, founded in 2009 by a group of managers coming from a number of similar success stories in international start-ups in the application software market.
The company has developed an application platform which enables companies in any industry (Retail, Banks, Insurance, Services, Tourism, Automotive, etc.) to communicat...
Who is more expensive? Dialer360 or modomodo?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialer360 and modomodo.
Dialer360 price starts at $100 per license , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software. modomodo price starts at $59 per month , When comparing modomodo to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: modomodo is more expensive than Dialer360.
Which software includes more/better features?
We've compared Dialer360 Vs. modomodo based on some of the most important and required Call Center features.
Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
modomodo: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Dialer360's typical customers include: Small, medium and large size businesses, and modomodo's target customer size include: Small, medium and large size businesses.