Compare DialerAI and USAN Predictive Dialer - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - DialerAI or USAN Predictive Dialer?

DialerAI is more expensive to implement (TCO) than USAN Predictive Dialer, and DialerAI is rated higher (82/100) than USAN Predictive Dialer (75/100). DialerAI offers users more features (9) than USAN Predictive Dialer (5).

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Star2Billing Vs. USAN INC

Star2Billing: Star2Billing was formed to develop and support its open source telecoms products including A2Billing, a VoIP switch and calling card platform first released in 2005, CDR-Stats, a CDR-Analysis application released in 2010 and Newfies-Dialer, mass SMS and voice broadcasting software released in 2011. With decades of experience in telecoms and softwa...

USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...

Who is more expensive? DialerAI or USAN Predictive Dialer?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for DialerAI and USAN Predictive Dialer.

DialerAI price starts at $199 per month , On a scale between 1 to 10 DialerAI is rated 10, which is much higher than the average cost of Auto Dialer / Predictive Dialer software. USAN Predictive Dialer price starts at $34.95 per license , When comparing USAN Predictive Dialer to its competitors, the software is rated 6 - similar to the average Auto Dialer / Predictive Dialer software cost.

Bottom line: DialerAI is more expensive than USAN Predictive Dialer.

Which software includes more/better features?

We've compared DialerAI Vs. USAN Predictive Dialer based on some of the most important and required Auto Dialer / Predictive Dialer features.

DialerAI: Automatic Call Scheduling, Campaign Management, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, IVR (Interactive Voice Response), IVR System.

USAN Predictive Dialer: Auto Dialer, CRM with Call Center, CTI (Computer Telephony Integration), Inbound Call Center, Virtual Call Center Support.

Target customer size

DialerAI's typical customers include: Medium and large size businesses, USAN extends help to organisation of any kind across various industries.