Compare Dialpad and Flowroute - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Dialpad or Flowroute?

Flowroute is more expensive to implement (TCO) than Dialpad, and Flowroute is rated higher (91/100) than Dialpad (84/100). Dialpad offers users more features (5) than Flowroute (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dialpad Vs. Flowroute Inc.

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...

Flowroute Inc.: Flowroute is the leading provider of communication services for cloud-based companies. Flowroute gives developers and enterprises carrier-quality services with unprecedented performance, transparency and control to add voice and messaging capabilities into their apps and services to create unique user experiences. Flowroute is privately held and he...

Who is more expensive? Dialpad or Flowroute?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and Flowroute.

Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. Flowroute accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software.

Bottom line: Flowroute is more expensive than Dialpad.

Which software includes more/better features?

We've compared Dialpad Vs. Flowroute based on some of the most important and required VoIP features.

Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

Flowroute: We are still working to collect the list of features for Flowroute.

Target customer size

Dialpad's typical customers include: Small, medium and large size businesses,

Flowroute SMS Marketing Software serves a wide range of industries and businesses of all sizes.