Compare Dispatch and EyeSight - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dispatch or EyeSight?

EyeSight is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than EyeSight (57/100). Dispatch offers users more features (5) than EyeSight (0). There is a clear winner in this case and it is Dispatch!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. Pristine

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Pristine: Pristine builds software for the next generation of customer support. On mobile devices and smart glasses, our solutions enable our customers to improve first time fix rates with better information, enhance service efficiency and technician utilization, and drive measurable improvements in customer satisfaction and retention. Kyle and Patrick fo...

Who is more expensive? Dispatch or EyeSight?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and EyeSight.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. EyeSight accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: EyeSight is more expensive than Dispatch.

Which software includes more/better features?

We've compared Dispatch Vs. EyeSight based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

EyeSight: We are still working to collect the list of features for EyeSight.

Target customer size

Customers of the software chiefly include small and medium businesses. Customers of the software include small and medium businesses as well as large enterprises.