Compare Dispatch and Protean - May 2022

Shlomi LaviShlomi Lavi / May 13, 2022

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Bottom Line: Which is Better - Dispatch or Protean?

Protean is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Protean (68/100). Dispatch offers users more features (5) than Protean (0). There is a clear winner in this case and it is Dispatch!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. Protean

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Protean: Protean Software is the UKs leading field service management system that makes your business more efficient, profitable and competitive. Our innovative and easy-to-use interface gives you real time access to workforce and contract information anytime, anywhere.

Who is more expensive? Dispatch or Protean Software?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and Protean Software.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. Protean Software price starts at $61.12 per user/month , When comparing Protean Software to its competitors, the software is rated 6 - similar to the average Field Service software cost.

Bottom line: Protean Software is more expensive than Dispatch.

Which software includes more/better features?

We've compared Dispatch Vs. Protean based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Protean Software: We are still working to collect the list of features for Protean Software.

Target customer size

Customers of the software chiefly include small and medium businesses. and Protean Software's target customer size include: Small, medium and large size businesses.



Dispatch

ITQlick rating
(4/5)

starts at $99 per month

Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user sched...

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Field Service.

Protean Software

ITQlick rating
(4.9/5)

starts at $61.12 per user/month

Protean is a cloud-based field service software that is built to provide companies and organizations with real-time information on their workforce as well as contract status. Users are also able to access custo...

Categories: Field Service, FS Billing / Invoicing, FS Scheduling & Dispatch, FS Work Order Management, Scheduling.

Compare specifications

Compare features

Dispatch: 5 Features

Dashboard
Mobile Access
Billing & Invoicing
Scheduling
Field Service

Protean Software: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14
Compare
Protean
ITQlick rating
4.9/5
Score
68/100
Pricing
6/10
License pricing
$61.12 per user/month
Functionality
5
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.