Compare Dispatch and Ventyx Service Suite - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dispatch or Ventyx Service Suite?

Ventyx Service Suite is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Ventyx Service Suite (80/100). Dispatch offers users more features (5) than Ventyx Service Suite (3). There is a clear winner in this case and it is Dispatch!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. Ventyx

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Ventyx: entyx, an ABB company, is a world-leading supplier of enterprise software and services for essential industries such as energy, mining and public infrastructure. Ventyx solutions bridge the gap between information technologies (IT) and operational technologies (OT), enabling clients to make faster, better-informed decisions in both daily operations...

Who is more expensive? Dispatch or Ventyx Service Suite?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and Ventyx Service Suite.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. Ventyx Service Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: Ventyx Service Suite is more expensive than Dispatch.

Which software includes more/better features?

We've compared Dispatch Vs. Ventyx Service Suite based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Ventyx Service Suite: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software chiefly include small and medium businesses. and Ventyx Service Suite's target customer size include: Large business.