Compare Dispatch and Verizon Connect - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dispatch or Verizon Connect?

Verizon Connect is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Verizon Connect (75/100). Verizon Connect offers users more features (6) than Dispatch (5).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. Fleetmatics

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Fleetmatics: Fleetmatics Group PLC is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business...

Who is more expensive? Dispatch or Fleetmatics WORK?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and Fleetmatics WORK.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. Fleetmatics WORK accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: Fleetmatics WORK is more expensive than Dispatch.

Which software includes more/better features?

We've compared Dispatch Vs. Verizon Connect based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Fleetmatics WORK: Customizable Reporting, Scheduling, Inventory Management, Work Order Management, Quoting.

Target customer size

Customers of the software chiefly include small and medium businesses. Fleet management services of the software can be used for the needs of any business size.