Compare Dixa and Cloud Contact Pro - Jun 2022
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Bottom Line: Which is Better - Dixa or Cloud Contact Pro?
Cloud Contact Pro is more expensive to implement (TCO) than Dixa, and Cloud Contact Pro is rated with the same score (83/100) as Dixa (83/100). Both tools offer the same amount of features.
Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dixa Vs. West Unified Communications
Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.
West Unified Communications: Unified communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It’s about ending confusion, obsolescence and complexity for everyone.
Who is more expensive? Dixa or Cloud Contact Pro?
The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dixa and Cloud Contact Pro.
Dixa price starts at $99 per feature/month , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software. Cloud Contact Pro price starts at $25 per month , When comparing Cloud Contact Pro to its competitors, the software is rated 2 - much lower than the average Telephony software cost.
Bottom line: Dixa cost is around the same cost of Cloud Contact Pro.
Which software includes more/better features?
We've compared Dixa Vs. Cloud Contact Pro based on some of the most important and required Telephony features.
Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.
Cloud Contact Pro: Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, Call Center.
Target customer size
Dixa's typical customers include: Small, medium and large size businesses, and Cloud Contact Pro's target customer size include: Medium and large size businesses.
Cloud Contact Pro
starts at $25 per month
Cloud Contact Pro is a call center software designed to help organizations set up a future-proof contact center in the cloud.
Compare PricingCompare specifications
Dixa Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Telephony -> Dixa review |
Company: | Dixa |
Pricing: | starts at $99 per feature/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Dixa review, Dixa pricing, Dixa alternatives |
Cloud Contact Pro Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Cloud Contact Pro review |
Company: | West Unified Communications |
Pricing: | starts at $25 per month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Cloud Contact Pro review, Cloud Contact Pro pricing, Cloud Contact Pro alternatives |
Compare features
Dixa: 5 Features
Cloud Contact Pro: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.