Compare Dixa and Parakeet - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dixa or Parakeet?

Parakeet is more expensive to implement (TCO) than Dixa, and Parakeet is rated higher (84/100) than Dixa (83/100). Both tools offer the same amount of features.

Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dixa Vs. Parakeet Communications

Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.

Parakeet Communications: Get started with a phone system designed from the ground up for modern teams, running across all of your existing devices, and seamlessly integrated with your favorite apps.

Who is more expensive? Dixa or Parakeet?

The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dixa and Parakeet.

Dixa price starts at $99 per feature/month , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software. Parakeet price starts at $15 per user/month , When comparing Parakeet to its competitors, the software is rated 2 - much lower than the average Telephony software cost.

Bottom line: Dixa cost is around the same cost of Parakeet.

Which software includes more/better features?

We've compared Dixa Vs. Parakeet based on some of the most important and required Telephony features.

Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.

Parakeet: ACD (Automatic Call Distribution), Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.

Target customer size

Dixa's typical customers include: Small, medium and large size businesses, and Parakeet's target customer size include: Small, medium and large size businesses.