Compare Dixa and QueueMetrics - Jun 2022
Compare Pricing
Shlomi Lavi / Jun 23, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Dixa or QueueMetrics?
QueueMetrics is more expensive to implement (TCO) than Dixa, and QueueMetrics is rated higher (85/100) than Dixa (83/100). Both tools offer the same amount of features.
Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dixa Vs. Loway
Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.
Loway: Since 2004 we are leading the way in the development of advanced software solutions for the Asterisk PBX, setting up modern standards for call center performance measurement.
Who is more expensive? Dixa or QueueMetrics?
The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dixa and QueueMetrics.
Dixa price starts at $99 per feature/month , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software. QueueMetrics price starts at $500 per year , When comparing QueueMetrics to its competitors, the software is rated 2 - much lower than the average Telephony software cost.
Bottom line: Dixa cost is around the same cost of QueueMetrics.
Which software includes more/better features?
We've compared Dixa Vs. QueueMetrics based on some of the most important and required Telephony features.
Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.
QueueMetrics: Chat, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
Target customer size
Dixa's typical customers include: Small, medium and large size businesses, and QueueMetrics's target customer size include: Large business.
QueueMetrics
starts at $500 per year
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
Compare PricingCompare specifications
Dixa Specifications
| ITQlick Score: | 83/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Telephony -> Dixa review |
| Company: | Dixa |
| Pricing: | starts at $99 per feature/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Dixa review, Dixa pricing, Dixa alternatives |
QueueMetrics Specifications
| ITQlick Score: | 85/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Call Center -> QueueMetrics review |
| Company: | Loway |
| Pricing: | starts at $500 per year |
| Typical customers: | Large business |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | QueueMetrics review, QueueMetrics pricing, QueueMetrics alternatives |
Compare features
Dixa: 5 Features
QueueMetrics: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.