Compare Dixa and TouchStar Dialler - Dec 2022

Shlomi LaviShlomi Lavi / Dec 09, 2022

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Bottom Line: Which is Better - Dixa or TouchStar Dialler?

TouchStar Dialler is more expensive to implement (TCO) than Dixa, and Dixa is rated higher (83/100) than TouchStar Dialler (25/100). Dixa offers users more features (5) than TouchStar Dialler (0). There is a clear winner in this case and it is Dixa!

Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dixa Vs. Daviker Group

Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.

Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...

Who is more expensive? Dixa or TouchStar Dialler?

The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dixa and TouchStar Dialler.

Dixa price starts at $99 per feature/month , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software.

Bottom line: Dixa cost is around the same cost of TouchStar Dialler.

Which software includes more/better features?

We've compared Dixa Vs. TouchStar Dialler based on some of the most important and required Telephony features.

Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.

TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.

Target customer size

Dixa's typical customers include: Small, medium and large size businesses, and TouchStar Dialler's target customer size include: SMBs.



Dixa

ITQlick rating
(4.6/5)

starts at $99 per feature/month

Dixa is a telephony software designed to help businesses grow their brand with customer service. The software has many tools that can be accessed on one platform for more capacity and optimal efficiency.

Categories: BI & Analytics, Data Analysis Tools, Call Recording, IVR.

TouchStar Dialler

ITQlick rating
(4.4/5)

TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...

Categories: Performance Management, Auto Dialer / Predictive Dialer, Call Recording, IVR, Call Center.

Compare specifications

Dixa Specifications

ITQlick Score: 83/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Telephony -> Dixa review
Company: Dixa
Pricing: starts at $99 per feature/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Dixa review, Dixa pricing, Dixa alternatives

Compare features

Dixa: 5 Features

Chat
Email alerts
Email integration
Call Center
VoIP

TouchStar Dialler: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dixa
ITQlick rating
4.6/5
Score
83/100
Pricing
2/10
License pricing
$99 per feature/month
Functionality
15
Review
Compare
TouchSta...
ITQlick rating
4.4/5
Score
25/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
6
Ringio
ITQlick rating
3.5/5
Score
77/100
Pricing
2/10
License pricing
$69 per user/month
Functionality
19
Review
Kixie Po...
ITQlick rating
4.6/5
Score
75/100
Pricing
2/10
License pricing
$35 per month
Functionality
12
Sideline
ITQlick rating
3.7/5
Score
74/100
Pricing
3/10
License pricing
$9.99 per month
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.