Compare DrChrono EHR and SolarWinds Service Desk - Feb 2023

Shlomi LaviShlomi Lavi / Feb 18, 2023

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Bottom Line: Which is Better - DrChrono EHR or SolarWinds Service Desk?

SolarWinds Service Desk is more expensive to implement (TCO) than DrChrono EHR, and SolarWinds Service Desk is rated with the same score (94/100) as DrChrono EHR (94/100). SolarWinds Service Desk offers users more features (18) than DrChrono EHR (10).

Looking for the right Medical solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DrChrono Vs. Samanage

DrChrono: DrChrono EHR is a web based electronic health record solution for medical businesses of small and medium size. Its capabilities include electronic prescribing, scheduling, practice management, and others. The software was designed and launched by DrChromo Inc headquartered in Sunnyvale CA, United States.

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? DrChrono EHR or SolarWinds?

The real total cost of ownership (TCO) of Medical software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for DrChrono EHR and SolarWinds.

DrChrono EHR price starts at $199 per provider/month , On a scale between 1 to 10 DrChrono EHR is rated 4, which is lower than the average cost of Medical software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Medical software cost.

Bottom line: DrChrono EHR cost is around the same cost of SolarWinds.

Which software includes more/better features?

We've compared DrChrono EHR Vs. SolarWinds Service Desk based on some of the most important and required Medical features.

DrChrono EHR: Chat, Payment Management, Compliance , Appointment Management, Charting, E-Prescribing, Medication history, Patient portal.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

DrChrono EHR (Electronic Health Records) is a cloud-based software solution designed specifically for healthcare providers. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.



DrChrono EHR

ITQlick rating
(4.2/5)

starts at $199 per provider/month

DrChrono EHR is a cloud-hosted medical practice management platform that is compatible with iPhone and iPad devices. The software offers EHR & medical billing solutions that lets its users manage patient intake...

Categories: Billing & Invoicing, Payment Processing, Self-Service Portal, Inventory Management.

SolarWinds Service Desk

ITQlick rating
(5/5)

starts at $19 per technician/month

SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...

Categories: Billing & Invoicing, Document Management, Banking CRM, Customer Loyalty, Feedback Management.

Compare specifications

Compare features

DrChrono EHR: 10 Features

Chat
Payment Management
Compliance
Appointment Management
Charting
E-Prescribing
Medication history
Patient portal
Voice Recognition
Medical

SolarWinds: 18 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
DrChrono...
ITQlick rating
4.2/5
Score
94/100
Pricing
4/10
License pricing
$199 per provider/month
Functionality
41
Compare
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
NextGen ...
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$299 per provider/month
Functionality
20
Practice...
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.