Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - EngageOne or Dynamics 365?
EngageOne is more expensive to implement (TCO) than Dynamics 365, and Dynamics 365 is rated higher (95/100) than EngageOne (87/100). Dynamics 365 offers users more features (16) than EngageOne (3). There is a clear winner in this case and it is Dynamics 365!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
PitneyBowes Software Vs. Microsoft
PitneyBowes Software: Pitney Bowes Software is a division of Pitney Bowes Inc. (NYSE : PBI).
Pitney Bowes Software enables corporations and governments to acquire, serve and grow customer relationships through the provision of location intelligence, data management and customer communication management software, data and services. Offering the industry’s most compre...
Microsoft:
Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
Who is more expensive? EngageOne or Microsoft Dynamics CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for EngageOne and Microsoft Dynamics CRM.
EngageOne price starts at $4.99 per month , On a scale between 1 to 10 EngageOne is rated 4, which is lower than the average cost of CRM software. Microsoft Dynamics CRM price starts at $65 per user/month , When comparing Microsoft Dynamics CRM to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: EngageOne cost is around the same cost of Microsoft Dynamics CRM.
Which software includes more/better features?
We've compared EngageOne Vs. Dynamics 365 based on some of the most important and required CRM features.
EngageOne: Data Import/Export, Basic Reports, Online Customer Support.
Microsoft Dynamics CRM: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration.
Target customer size
Customers of the software include businesses of all sizes and a wide range of types. Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever.