Dynamics 365 Review - why 4.3 stars?
Compare PricingITQlick Score: | 95/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | CRM -> Dynamics 365 review |
Ranking: | Ranked 8 out of 605 CRM systems |
Company: | Microsoft |
Pricing: | starts at $65 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Dynamics 365 pricing, Dynamics 365 alternatives |
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Table of Contents
What is Dynamics 365?
Microsoft Dynamics is a cloud-based and on-premise CRM and ERP software for various businesses. The software is equipped with features such as;- Sales Management: This feature offers digital selling capabilities, enabling the users to meet the buyers right where they are. Users can build buyer relationships, collaborate seamlessly, boost seller productivity and adapt to rapid changes.
- Customer Data Platform: This feature gives the users a real-time 360° view of their customers. It helps users engage their customers in a whole new way by bringing customer insight and voice to every interaction.
- Human Resources: This feature helps users establish a conducive work environment where both the people and the business can thrive. Users can transform the experience of their employees, increase organizational agility, discover workforce insight, etc.
- Project management: This feature offers users to connect their project-centric business in a single application. With project management and operations, users can drive the success of their projects.
Who is it best for?
Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever. With an unlimited number of users, companies with different offices can take advantage of this program which will definitely improve company performance.Main features and functionalities
The intention in starting any type of business is to make money. Microsoft Dynamics CRM is a program that provides comprehensive support of this objective. Some key modules areSocial Media, Sales and Marketing, Customer Care, and there are many more included in this business functionality suite. With these tools, you can make sure that all your customers are fully satisfied, grow your sales and realize higher profits. This solution also supports sales intelligence, the driver for your revenue that be used by your sales and marketing teams.What is the actual cost?
Dynamics 365 Sales offers four plans starting from $65 per user per month. The different plans are Professional Sales, Enterprise Sales, Premium Sales, and Relationship Sales. The Relationship Sales plan requires a minimum of 10 users. Dynamics 365 Sales offers a 30-day free trial to users.
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Professional Sales- Cost $65 per user per month.
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Enterprise Sales- Cost $95 per user per month.
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Premium Sales- Cost $135 per user per month.
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Relationship Sales- Cost $162 per user per month.
ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Dynamics 365. You can also find here pricing information from Dynamics 365's website.
Pros
- Microsoft Dynamics 365 offer both cloud-based and on-premise deployment
- The software provides all basic customer support features
- It is a low-cost software for its users/customers
- Microsoft Dynamics CRM offers a diverse functionality unlike other CRM programs which only focus on the customer relations
- Microsoft Dynamics CRM is aviaable as a SaaS and on-premise solution
Cons
- Users complain of limited data storage
- Microsoft Dynamics CRM should integrate with other essential applications rather than be limited only to Microsoft programs
- Small companies might find Microsoft Dynamics CRM’s versatility too complex and not applicable for their business
- Microsoft Dynamics CRM needs to improve on cloud applications and services as it seems to be overtaken with time
How it stacks up?
Access a head to head analysis of Dynamics 365 vs alternative software solutions.Frequently Asked Questions (FAQs)
Is Dynamics 365 right for you or your business?
The Microsoft Dynamics 365 CRM and ERP tools help businesses improve and better serve their customers. Microsoft Dynamics 365 is well suited for beverage and bottling companies, automobile companies, educational institutions, financial institutions, government parastatal, health institutions, manufacturing companies, media and telecommunication companies, retail, consumer goods, etc. Examples of customers currently in partnership with Microsoft Dynamics 365 are Columbia, UNICEF Nederland, Dr. Martens, Toyota, Coca-Cola, Crate and Barrel, HP, Chevron, BMW, Lowe, VITA healthcare, Mercedes Benz USA, etc.List of categories
List of features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.