Compare ExactCall and CenterWare Inbound - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - ExactCall or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than ExactCall, and CenterWare Inbound is rated higher (91/100) than ExactCall (79/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

KomBea Corp. Vs. Nuxiba Technologies

KomBea Corp.: Call center experts understand the benefits of providing customers with both automated systems and live agents. Automated systems can provide a level of accuracy, security, and efficiency not possible with live agents, yet still don't fulfill many other customer-service needs. Live agents are often the better choice, though their imperfections int...

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? ExactCall or CenterWare Inbound?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ExactCall and CenterWare Inbound.

ExactCall accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ExactCall is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ExactCall is rated 4, which is lower than the average cost of Call Center software.

Bottom line: ExactCall cost is around the same cost of CenterWare Inbound.

Which software includes more/better features?

We've compared ExactCall Vs. CenterWare Inbound based on some of the most important and required Call Center features.

ExactCall: We are still working to collect the list of features for ExactCall.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. and CenterWare Inbound's target customer size include: Medium and large size businesses.