Shlomi Lavi /
Jun 03, 2022
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Bottom Line: Which is Better - ExecVision or NICE CXone?
ExecVision is more expensive to implement (TCO) than NICE CXone, and NICE CXone is rated with the same score (88/100) as ExecVision (88/100).
Looking for the right Call Recording solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ExecVision Vs. inContact
ExecVision: ExecVision focuses on enhancing Conversation Intelligence™ to transform the way executives understand their business. Conversation Intelligence™ is the next frontier of data gathering and turning conversations into actionable intelligence. ExecVision aims to improve business conversations along with turning calls into actionable data to provide exe...
inContact: inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions.
Who is more expensive? ExecVision or inContact Cloud Contact Center?
The real total cost of ownership (TCO) of Call Recording software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ExecVision and inContact Cloud Contact Center.
ExecVision price starts at $1,254 per license , On a scale between 1 to 10 ExecVision is rated 4, which is lower than the average cost of Call Recording software. inContact Cloud Contact Center price starts at $90 per user/month , When comparing inContact Cloud Contact Center to its competitors, the software is rated 2 - much lower than the average Call Recording software cost.
Bottom line: ExecVision is more expensive than inContact Cloud Contact Center.
Which software includes more/better features?
We've compared ExecVision Vs. NICE CXone based on some of the most important and required Call Recording features.
ExecVision: We are still working to collect the list of features for ExecVision.
inContact Cloud Contact Center: We are still working to collect the list of features for inContact Cloud Contact Center.
Target customer size
ExecVision's typical customers include: Small businesses and start ups, The majority of the users of NICE CXone are the entrepreneurs engaging with wide array of small (with about 10 to 100 employees) and/or medium-sized (with about 100 to 1,000 employees) businesses that enjoys the benefits from the IT, web and data hosting and other related information services sector, main with the call center management.