Compare Fergus and ServiceTitan - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Fergus or ServiceTitan?

ServiceTitan is more expensive to implement (TCO) than Fergus, and ServiceTitan is rated higher (97/100) than Fergus (82/100). ServiceTitan offers users more features (7) than Fergus (6).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Fergus Software Vs. ServiceTitan

Fergus Software: Fergus was built because we were curious about how technology could take a trades business from good to great. We’re constantly searching for new ways, and new ideas, to improve our tools. We can’t do this unless we’re genuinely curious about the Tradie ecosystem, and the world around us. By asking questions about the normal, the unusual or the unc...

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who is more expensive? Fergus or ServiceTitan?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fergus and ServiceTitan.

Fergus price starts at $40 per user/month , On a scale between 1 to 10 Fergus is rated 2, which is much lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: ServiceTitan is more expensive than Fergus.

Which software includes more/better features?

We've compared Fergus Vs. ServiceTitan based on some of the most important and required Field Service features.

Fergus: Billing & Invoicing, Automated Scheduling, Employee Scheduling, Time Tracking, Scheduling, Contract Management.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

Fergus's typical customers include: SMBs, The software is a valuable solution for companies of all dimensions as well as a range of kinds.