Shlomi Lavi /
Dec 19, 2022
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Bottom Line: Which is Better - Fieldaware or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than Fieldaware, and Mhelpdesk is rated higher (95/100) than Fieldaware (82/100). Fieldaware offers users more features (17) than Mhelpdesk (15).
Looking for the right Booking and scheduling solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FieldLocate Vs. Mhelpdesk
FieldLocate : FieldLocate is an intuitive field service management solution that helps small to mid-sized businesses efficiently manage their field service operations, driving better business performance and reducing costs. FieldLocate automates manual, time-consuming scheduling, invoicing and recordkeeping processes so users gain real-time, end-to-end visibilit...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? Fieldaware or Mhelpdesk?
The real total cost of ownership (TCO) of Booking and scheduling software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fieldaware and Mhelpdesk.
Fieldaware price starts at $70 per user/month , On a scale between 1 to 10 FieldLocate is rated 6, which is similar to the average cost of Booking and scheduling software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Booking and scheduling software cost.
Bottom line: Fieldaware cost is around the same cost of Mhelpdesk.
Which software includes more/better features?
We've compared Fieldaware Vs. Mhelpdesk based on some of the most important and required Booking and scheduling features.
Fieldaware: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Dashboards, Remote Access.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Fieldaware is specifically designed for small and mid-sized companies to efficiently manage various field service operations. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.