Compare Fiix and Global Service Desk - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Fiix or Global Service Desk?

Global Service Desk is more expensive to implement (TCO) than Fiix, and Fiix is rated higher (93/100) than Global Service Desk (62/100). Fiix offers users more features (17) than Global Service Desk (3). There is a clear winner in this case and it is Fiix!

Looking for the right Maintenance solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Maintenance Assistant Incorporated Vs. Capgemini

Maintenance Assistant Incorporated: Maintenance Assistant is dedicated to transforming maintenance into a powerful business asset through technology. We are modernizing Maintenance Software by leveraging the best innovations from the web. We believe that maintenance software should be intuitive and easy-to-use. In brief, we’re building software that just darn well works like it shoul...

Capgemini: Capgemini is headquartered in Paris, France and operates in 40 countries. We are, above all, a people company: more than120,000 people in North America, Europe, South America and the Asia Pacific region.

Who is more expensive? Fiix or Global Service Desk?

The real total cost of ownership (TCO) of Maintenance software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fiix and Global Service Desk.

Fiix price starts at $45 per user/month , On a scale between 1 to 10 FIIX CMMS is rated 2, which is much lower than the average cost of Maintenance software. Global Service Desk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 FIIX CMMS is rated 2, which is much lower than the average cost of Maintenance software.

Bottom line: Fiix cost is around the same cost of Global Service Desk.

Which software includes more/better features?

We've compared Fiix Vs. Global Service Desk based on some of the most important and required Maintenance features.

Fiix: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Calendar Management, Category Customization, Custom User Interface, Customizable Fields, Customizable Reports, Equipment Maintenance, Inventory Management.

Global Service Desk: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

FIIX CMMS (Computerized Maintenance Management System) software is used by a variety of industries that require efficient and effective maintenance management processes. and Global Service Desk's target customer size include: Medium and large size businesses.