Fiix Review - why 4.5 stars?

Shlomi Lavi / updated: Feb 28, 2023

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What is Fiix?

FIIX CMMS (Computerized Maintenance Management System) software is a cloud-based maintenance management solution that helps organizations streamline and simplify their maintenance operations. It is designed to help businesses of all sizes manage their assets, equipment, work orders, and preventive maintenance tasks from a single, easy-to-use platform.

FIIX CMMS is for maintenance teams in industries such as manufacturing, healthcare, education, hospitality, and more. Any organization that wants to reduce downtime, increase equipment reliability, and optimize maintenance processes can benefit from FIIX CMMS.

One of the key features of FIIX CMMS is its customizable dashboard that provides a real-time view of critical maintenance metrics such as work order status, asset health, and preventive maintenance schedules. This dashboard helps maintenance managers and technicians quickly identify issues and prioritize tasks to improve efficiency and reduce downtime.

Another feature of FIIX CMMS is its mobile app that allows technicians to access work orders, checklists, and manuals from anywhere, at any time. This feature enables technicians to complete work orders on the go, which increases productivity and reduces downtime.

FIIX CMMS also offers a robust reporting and analytics module that allows maintenance teams to track performance metrics, identify trends, and make data-driven decisions. With this module, organizations can measure the effectiveness of their maintenance programs, identify areas for improvement, and optimize maintenance processes to reduce costs and increase equipment uptime.

FIIX CMMS was established in 2008 in Toronto, Canada. It has since expanded its operations to include offices in Cleveland, Ohio, and the UK. The company has more than 150 employees, and its software is used by thousands of organizations worldwide.

In addition to its robust features, FIIX CMMS is known for its exceptional customer service. The company offers 24/7 support and a dedicated customer success team that works closely with customers to ensure they are getting the most out of the software.

Overall, FIIX CMMS is a powerful maintenance management solution that helps organizations of all sizes reduce downtime, increase equipment reliability, and optimize maintenance processes. With its customizable dashboard, mobile app, and reporting and analytics module, FIIX CMMS provides maintenance teams with the tools they need to streamline and simplify their operations, improve efficiency, and reduce costs.

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Who is it best for?

FIIX CMMS (Computerized Maintenance Management System) software is used by a variety of industries that require efficient and effective maintenance management processes. Some of the typical customers that use FIIX CMMS include manufacturing, healthcare, education, hospitality, and government organizations.

Here are examples of five companies that use FIIX CMMS Maintenance software:

1. Henniges Automotive - Henniges Automotive is a global supplier of sealing systems and other automotive products. The company uses FIIX CMMS to manage their maintenance operations across their facilities, which helps them reduce downtime and optimize their maintenance processes.

2. Baylor Scott & White Health - Baylor Scott & White Health is a healthcare organization that operates hospitals and clinics throughout Texas. The organization uses FIIX CMMS to manage their medical equipment, track maintenance schedules, and ensure that equipment is operating efficiently to provide the best patient care.

3. PCL Construction - PCL Construction is one of the largest construction companies in North America. The company uses FIIX CMMS to manage their equipment and tools across job sites, track maintenance schedules, and ensure that equipment is operating safely and efficiently.

4. University of Southern California - The University of Southern California is a private research university in Los Angeles, California. The university uses FIIX CMMS to manage maintenance operations across their campus, including their buildings, facilities, and equipment.

5. Marriott International - Marriott International is a global hospitality company that operates hotels and resorts worldwide. The company uses FIIX CMMS to manage their maintenance operations across their properties, which helps them reduce downtime, optimize maintenance processes, and ensure that their guests have a comfortable and enjoyable stay.

In summary, FIIX CMMS Maintenance software is used by a diverse range of organizations in various industries, including automotive, healthcare, construction, education, and hospitality. The software helps these organizations manage their maintenance operations efficiently and effectively, reducing downtime, optimizing processes, and improving overall equipment reliability.

Main features and functionalities

FIIX CMMS (Computerized Maintenance Management System) software can help your business in many ways, regardless of the industry you are in. Here are some examples:

1. Reduce downtime: FIIX CMMS can help you reduce downtime by scheduling preventive maintenance and addressing equipment issues before they lead to breakdowns. By minimizing downtime, you can improve productivity, reduce costs, and enhance customer satisfaction.

2. Optimize maintenance processes: FIIX CMMS can help you optimize your maintenance processes by providing real-time visibility into asset health, work order status, and maintenance schedules. By having this information, you can identify areas for improvement and make data-driven decisions that increase efficiency and reduce costs.

3. Improve equipment reliability: FIIX CMMS can help you improve equipment reliability by tracking maintenance histories, identifying trends, and proactively addressing issues. By improving equipment reliability, you can reduce maintenance costs, improve safety, and increase customer satisfaction.

4. Simplify maintenance management: FIIX CMMS can help you simplify maintenance management by providing a centralized platform for asset and work order management. By having everything in one place, you can improve communication, reduce errors, and increase efficiency.

5. Increase compliance: FIIX CMMS can help you increase compliance with regulatory and industry standards by providing tools for tracking inspections, audits, and maintenance tasks. By staying compliant, you can avoid penalties, reduce risks, and maintain a safe work environment.

Overall, FIIX CMMS can help your business improve maintenance operations, reduce downtime, increase equipment reliability, and optimize processes. By leveraging the software features and capabilities, you can enhance efficiency, reduce costs, and improve customer satisfaction.

What is the actual cost?

FIIX CMMS offers a free plan and three license pricing options: Basic, Professional, and Enterprise. The Basic plan starts at $45 per user per month on annual billing. The Professional Plan comes at $75 per user per month on annual billing. The Enterprise Plan comes at custom pricing.

The free plan has functionalities that enable maintenance teams to create work orders, manage preventive maintenance tasks, build asset hierarchies, and do more from their desktop or mobile device. The Basic plan has functionalities that enable smaller maintenance teams to set up preventive maintenance tasks, create work orders, etc.

The Professional Plan has capabilities that enable large teams with features that allow them to manage work across multiple sites, build custom reports, etc. The Enterprise Plan has functionalities that enable deeply integrated and highly customizable maintenance solutions with tools for advanced maintenance management, security, regulatory compliance, AI-powered reporting, and more.

ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Fiix. You can also find here pricing information from Fiix's website.

Pros

• FIIX CMMS offers a cross-integration between field technicians, accounting, and warehousing
• FIIX CMMS offers more advanced features such as real-time asset monitoring, predictive maintenance, and IoT integration compared to many of its competitors. These features allow businesses to optimize their maintenance operations and reduce downtime.
• FIIX CMMS offers affordable pricing plans that are competitive with other CMMS solutions. The pricing plans are flexible, allowing businesses to choose the plan that best fits their needs and budget.
• FIIX CMMS has a user-friendly interface that is easy to navigate and use. This makes it accessible to users of all technical levels, without the need for extensive training or expertise.
• The core functionality of environmental sustainability ensures that your projects are environment friendly.

Cons

• While FIIX CMMS offers integrations with some third-party applications, it may not offer as many integrations as some of its competitors. This could limit its compatibility with other software used by businesses.
• While FIIX CMMS offers some level of customization, it may not offer as much flexibility as some of its competitors. This could limit businesses ability to tailor the software to their specific needs.
• While FIIX CMMS is suitable for small to mid-sized businesses, it may not be as scalable as some of its competitors. As a business grows and its maintenance operations become more complex, FIIX CMMS may not be able to keep up with the increased demands.
• Maintenance Assistant does not offer any feature for key and lock management.
• While the software provides extra module for barcode stickers, it does not offer any feature for barcode scanning.

How it stacks up?

Access a head to head analysis of Fiix vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Fiix right for you or your business?

FIIX CMMS is a maintenance system that facilities success for its maintenance teams. Maintenance teams in Food & Beverage, Pharma, biotech & medical devices, Textile, Education, universities & schools, Healthcare & Hospitals, Data centers, City & public works, Entertainment & theme parks, and others can use FIIX CMMS. Examples of customers using FIIX CMMS are Scottish Sea Farms, Rambler metal and mining, PLC, Voltalia, Arro, Aneren, 365DataCenters, etc.