starts at $20 per user/month
FluentStream Call Center is a contact center management software offering users with dynamic solutions for business phone systems.
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8x8 Contact Center is more expensive to implement (TCO) than FluentStream Call Center, and 8x8 Contact Center is rated higher (93/100) than FluentStream Call Center (80/100). 8x8 Contact Center offers users more features (14) than FluentStream Call Center (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FluentStream Technologies: Business phones have been around for a long time without changing very much. This longevity, coupled with the nature of the service provided, gave the industry an excuse to stop striving. Providing bad customer service was the status quo. Fast forward to the development of cloud technology, and some of our peers, like us, are excited to provide a ...
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FluentStream Call Center and 8x8 Contact Center.
FluentStream Call Center price starts at $20 per user/month , On a scale between 1 to 10 FluentStream Call Center is rated 2, which is much lower than the average cost of Call Center software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: FluentStream Call Center cost is around the same cost of 8x8 Contact Center.
We've compared FluentStream Call Center Vs. 8x8 Contact Center based on some of the most important and required Call Center features.
FluentStream Call Center: Chat, Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
Most of the clients of FluentStream Call Center engage in small (with employees ranging from 10 to 100) and medium-sized (with employees ranging from 100 to 1,000) businesses as well as large enterprises harnessing the services from IT, web and data hosting and related information service sectors, mainly with contact center management. 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.
starts at $20 per user/month
FluentStream Call Center is a contact center management software offering users with dynamic solutions for business phone systems.
Compare Pricingstarts at $15 per user/month
8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...
Compare PricingITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> FluentStream Call Center review |
Company: | FluentStream Technologies |
Pricing: | starts at $20 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | FluentStream Call Center review, FluentStream Call Center pricing, FluentStream Call Center alternatives |
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> 8x8 Contact Center review |
Company: | 8x8, INC |
Pricing: | starts at $15 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | 8x8 Contact Center review, 8x8 Contact Center pricing, 8x8 Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.