Compare Freshdesk and Talentdesk - Mar 2022
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Bottom Line: Which is Better - Freshdesk or Talentdesk?
Talentdesk is more expensive to implement (TCO) than Freshdesk, and Freshdesk is rated higher (94/100) than Talentdesk (58/100). Freshdesk offers users more features (10) than Talentdesk (3). There is a clear winner in this case and it is Freshdesk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. Talentdesk
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Talentdesk: As part of Whitehill Pelham Ltd, we've been working with candidates and employers in Cambridge since 1999. Our modern offices offer a professional environment and include a comfortable waiting area and several confidential meeting rooms. We are committed to developing long term working relationships - service can only get better the closer we beco...
Who is more expensive? Freshdesk or Talentdesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshdesk and Talentdesk.
Freshdesk price starts at $15 per agent/month , On a scale between 1 to 10 Freshdesk is rated 2, which is much lower than the average cost of Help Desk software. Talentdesk price starts at $7.50 , When comparing Talentdesk to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Talentdesk is more expensive than Freshdesk.
Which software includes more/better features?
We've compared Freshdesk Vs. Talentdesk based on some of the most important and required Help Desk features.
Freshdesk: Billing and Invoicing, Customer Survey, Email Integration, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Rules/Workflows, Scheduling.
Talentdesk: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Freshdesk works great for small to medium enterprises that think they need to rely on a cloud-based solution for their customer support. Customers of TalenDesk mainly consist of small and medium businesses.
Talentdesk
starts at $7.50
TalenDesk is a recruitment consulting and job management solution for small and medium businesses. The software allows businesses to locate candidates that best suit their requirements. The software was...
Compare PricingCompare specifications
Freshdesk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Freshdesk review |
Company: | FRESHDESK INC. |
Pricing: | starts at $15 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Freshdesk review, Freshdesk pricing, Freshdesk alternatives |
Talentdesk Specifications
ITQlick Score: | 58/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> Talentdesk review |
Company: | Talentdesk |
Pricing: | starts at $7.50 |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Talentdesk review, Talentdesk pricing, Talentdesk alternatives |
Compare features
Freshdesk: 10 Features
Talentdesk: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.