starts at $97 per user/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
Compare PricingFuseDesk Vs EBSuite (May 2021)
Compare Pricing
Shlomi Lavi / May 05, 2021
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Bottom Line: Which is Better - FuseDesk or EBSuite?
FuseDesk is more expensive to implement (TCO) than EBSuite, FuseDesk is rated higher (91/100) than EBSuite (83/100). FuseDesk offers more features (6) to their users than EBSuite (0).
Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Asandia Corp compares with Ebsuite?
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...
Ebsuite: EBSuite was formed in 2001 by Silicon Valley software engineers. Our engineers helped build some of the most popular Internet based applications, including: The Stanford Human Genome Database, Oracle Applications and SUN's Java. Our vision for CRM is to provide a complete integrated business solution. A complete CRM solution that will save time, pr...
Who's more expensive? FuseDesk or EBSuite?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for FuseDesk and EBSuite.
FuseDesk price starts at $97 per user/month , on a scale between 1 to 10 FuseDesk is rated 6, which is similar to the average cost of Help Desk software. EBSuite accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 FuseDesk is rated 6, which is similar to the average cost of Help Desk software.
Bottom line: FuseDesk is more expensive than EBSuite.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared FuseDesk Vs. EBSuite based on some of the most important and required Help Desk features. FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling, Self Service Portal. EBSuite: We are still working to collect the list of features for EBSuite.
Target customer size
FuseDesk's typical customers include: Start up, Small business, Medium business, EBSuite can be used for developed for small businesses (1-20 employees) to medium-sized companies (10-100 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and CRM.
Compare specifications
FuseDesk Specifications
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: | (4.3/5) |
| Pricing: | 6/10 - average cost |
| Category: | Help Desk -> FuseDesk |
| Company: | Asandia Corp |
| Pricing: | starts at $97 per user/month |
| Typical customers: | Start up, Small business, Medium business |
| Platforms: | Desktop |
| Links: | FuseDesk review, FuseDesk pricing, FuseDesk alternatives |
EBSuite Specifications
| ITQlick Score: | 83/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> EBSuite |
| Company: | Ebsuite |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | EBSuite review, EBSuite pricing, EBSuite alternatives |
Compare features
FuseDesk: 6 Features
Knowledge Base/FAQ
Multi-Site Support
Reporting
Rules/Workflows
Scheduling
Self Service Portal
EBSuite: 0 Features
We are working to collect the information
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
FuseDesk
Score
91/100
Pricing
6.4/10
License pricing
$97 per user/month
Functionality
7
Review
Compare
EBSuite
Score
83/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Review
Compare
Freshdesk
Score
94/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
39
Review
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Zoho
Score
92/100
Pricing
4/10
License pricing
$14 per user/month
Functionality
3
Review
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Desk-com
Score
90/100
Pricing
2.8/10
License pricing
$25 per month
Functionality
35
Review
Compare
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.