starts at $39 per seat/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
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FuseDesk is more expensive to implement (TCO) than EBSuite, and FuseDesk is rated higher (91/100) than EBSuite (83/100). FuseDesk offers users more features (6) than EBSuite (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...
Ebsuite: EBSuite was formed in 2001 by Silicon Valley software engineers. Our engineers helped build some of the most popular Internet based applications, including: The Stanford Human Genome Database, Oracle Applications and SUN's Java. Our vision for CRM is to provide a complete integrated business solution. A complete CRM solution that will save time, pr...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FuseDesk and EBSuite.
FuseDesk price starts at $39 per seat/month , On a scale between 1 to 10 FuseDesk is rated 6, which is similar to the average cost of Help Desk software. EBSuite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 FuseDesk is rated 6, which is similar to the average cost of Help Desk software.
Bottom line: FuseDesk is more expensive than EBSuite.
We've compared FuseDesk Vs. EBSuite based on some of the most important and required Help Desk features.
FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling, Self Service Portal.
EBSuite: We are still working to collect the list of features for EBSuite.
FuseDesk's typical customers include: Start up, Small business, Medium business, EBSuite can be used for developed for small businesses (1-20 employees) to medium-sized companies (10-100 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and CRM.
starts at $39 per seat/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
Compare Pricing
EBSuite is designed to help to provide all-in-one solution for easy management of the business. It starts with the initial lead up to the paid invoice. This software can save time with its comprehensive CRM mod...
Compare PricingITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> FuseDesk review |
Company: | Asandia Corp |
Pricing: | starts at $39 per seat/month |
Typical customers: | Start up, Small business, Medium business |
Platforms: | Desktop |
Links: | FuseDesk review, FuseDesk pricing, FuseDesk alternatives |
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> EBSuite review |
Company: | Ebsuite |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | EBSuite review, EBSuite pricing, EBSuite alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.