Shlomi Lavi /
Apr 10, 2024
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Bottom Line: Which is Better - Gazelle or Salesforce CRM?
Gazelle is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Gazelle (85/100). Salesforce CRM offers users more features (21) than Gazelle (15). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right eCommerce solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Gazelle Vs. Salesforce.com
Gazelle: We pay cash for used gadgets, easy as that. Then we send them on their way to a fresh life with new owners. Gazelle is simple, it's green, and it works for everyone. How did we get here?
The Gazelle story began with the realization that if you can trade in a used car why can’t you trade in a used phone. A new business, and a new way to reuse con...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? Gazelle or Salesforce?
The real total cost of ownership (TCO) of eCommerce software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gazelle and Salesforce.
Gazelle price starts at $18 per feature/month , On a scale between 1 to 10 Gazelle is rated 6, which is similar to the average cost of eCommerce software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average eCommerce software cost.
Bottom line: Gazelle is more expensive than Salesforce.
Which software includes more/better features?
We've compared Gazelle Vs. Salesforce CRM based on some of the most important and required eCommerce features.
Gazelle: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Contract Management, Customer Survey, Document Management, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
Gazelle is best for small to large sized companies and large enterprises. Salesforce is optimal for people as well as companies.