Gazelle Review

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Last updated: Aug 19, 2020

Gazelle Review

ITQlick rating
(5/5)

Starting from $1 per license

The Gazelle software is a software solution that turns usable customer information into data that can help clients identify business opportunities for keeping their current customers and acquiring new customers...

  • Categories (4/14):

    • Inventory Management Accounting
    • Channel Management
    • Complaint Management
    • Customer Loyalty

Shlomi Lavi / updated: Aug 19, 2020

What is Gazelle Used For?

The Gazelle software is a software solution that turns usable customer information into data that can help clients identify business opportunities for keeping their current customers and acquiring new customers. Most companies and clients don’t realize the true value of the information that they have on their customers, and the companies that do know about it often do not know how to use that information in terms of business decisions and business processes. Gazelle helps in compiling all the customer information and consumer data so that it can be easily accessed and compiled in databases. Gazelle has 10-20 employees and has headquarters in Bath, in the United Kingdom.

Average Rating -

The rating of Gazelle is 5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Gazelle is best for small to large sized companies and large enterprises. The software is very flexible and it can be used in several businesses and in several industries such as advertising, communication, accommodation, web design, finance, software, technology, media, manufacturing, and in the private sector. Gazelle Software Solution is used by several clients and companies all over the world.

Features

Gazelle can help your business through its data re-evaluation tools and features. The software excels in compiling customer information into data that can be easily accessed information in databases. If your business does not have a large amount of customer information, or no information at all, the software helps in finding and compiling the relevant data and using it to further your business needs. For small businesses with little or no customer data to large companies with huge amounts of data, Gazelle excels in helping them access and compile the information so that any company, of any size, can implement specific communication strategies and help with business decisions.

Gazelle software also uses several effective tools such as the RAD or the Rapid Application Development tool. This tool helps process and delivers other business applications which helps in increasing speed and improving efficiency. This also helps with integrating the software solution with other existing applications that the client may already be using. These tools also help in lowering the total cost of ownership or TCO of clients and users.

Gazelle 5 Pros

  • Gazelle features among the best visuals in the market
  • Gazelle is one of the easiest software solutions to install and implement
  • Gazelle offers coaching and training
  • Gazelle is easily integrated with other existing programs
  • The software has comprehensive OS support

Gazelle 2 Cons

  • Gazelle does not offer money back guarantee
  • Gazelle has limited language packs outside of English

Competitors & Alternatives

Among the competitors of Gazelle includes Samanage and Freshdesk. Samanage is common with Gazelle in that both software solutions offer asset management, but Samanage has an advantage over Gazelle in that it also provides financial features such as billing and invoicing. On the other hand, Freshdesk is similar to Gazelle because it also has asset management and customer survey features. But Freshdesk has an advantage in that it also has email integration features and offers a working knowledge base for its clients.

But Gazelle has a leg up over both its competitors in its information compilation. The software is, by far, better at collecting relevant data and converting and compiling all the information into one source. This feature also makes it easier for clients to recognize and review all the relevant data that they have with its customer base. Gazelle is also one of the most easily integrated software solutions in the market.

Gazelle Pricing Information

The cost of license starting from $1 per license. The experts at ITQlick has reviewed Gazelle pricing and gave the software a total cost of ownership (TCO) rating of 6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Gazelle in action

Gazelle Categories

Inventory Management Accounting
Channel Management
Complaint Management
Customer Loyalty
Healthcare CRM
Help Desk
Mac CRM
Mobile CRM
Online CRM
Small Business CRM
Social Media
Barcode Scanning

Specifications

Company:
Address:
Customers: Small business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

Gazelle Features

Asset Management
Contract Management
Customer Survey
Document Management
Email Integration
Incident / Request Management
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements

Gazelle Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Gazelle
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$1 per license
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
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AmeriCommerce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
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4.4/10
License pricing license pricing (if provided by the software vendor)
$24.95 per month
Hosting
Cloud
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3
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.6/10
License pricing license pricing (if provided by the software vendor)
$10 per user/month
Hosting
Cloud
Functionality score
5
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
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6.2/10
License pricing license pricing (if provided by the software vendor)
$5 per month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review