Gazelle Review - why 5 stars?

Gazelle Review
ITQlick Score: 85/100
ITQlick Rating: (5/5)
Pricing: 6/10 - average cost
Category: eCommerce -> Gazelle
Ranking:Ranked 12 out of 86 eCommerce systems
Company: Gazelle
Pricing: starts at $1 per license
Typical customers: Small businesses and start ups
Platforms: Desktop
Links: Gazelle pricing, Gazelle alternatives
Shlomi LaviShlomi Lavi / updated: Jun 17, 2021

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What is Gazelle?

The Gazelle software is a software solution that turns usable customer information into data that can help clients identify business opportunities for keeping their current customers and acquiring new customers. Most companies and clients don’t realize the true value of the information that they have on their customers, and the companies that do know about it often do not know how to use that information in terms of business decisions and business processes. Gazelle helps in compiling all the customer information and consumer data so that it can be easily accessed and compiled in databases. Gazelle has 10-20 employees and has headquarters in Bath, in the United Kingdom.

What is Gazelle rating? ()

The rating of Gazelle is 5 stars out of 5 and the total score is 85 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Gazelle's typical customers?

Gazelle is best for small to large sized companies and large enterprises. The software is very flexible and it can be used in several businesses and in several industries such as advertising, communication, accommodation, web design, finance, software, technology, media, manufacturing, and in the private sector. Gazelle Software Solution is used by several clients and companies all over the world.

Is Gazelle the best eCommerce?

Gazelle is ranked 12 out of 86 software in their category (eCommerce systems).

What are their main features and functionalities?

Gazelle can help your business through its data re-evaluation tools and features. The software excels in compiling customer information into data that can be easily accessed information in databases. If your business does not have a large amount of customer information, or no information at all, the software helps in finding and compiling the relevant data and using it to further your business needs. For small businesses with little or no customer data to large companies with huge amounts of data, Gazelle excels in helping them access and compile the information so that any company, of any size, can implement specific communication strategies and help with business decisions.

Gazelle software also uses several effective tools such as the RAD or the Rapid Application Development tool. This tool helps process and delivers other business applications which helps in increasing speed and improving efficiency. This also helps with integrating the software solution with other existing applications that the client may already be using. These tools also help in lowering the total cost of ownership or TCO of clients and users.

What are Gazelle's pros? (5 Pros)

  • Gazelle features among the best visuals in the market
  • Gazelle is one of the easiest software solutions to install and implement
  • Gazelle offers coaching and training
  • Gazelle is easily integrated with other existing programs
  • The software has comprehensive OS support

What are Gazelle's cons? (2 cons)

  • Gazelle does not offer money back guarantee
  • Gazelle has limited language packs outside of English

Who are their main alternatives?

Among the competitors of Gazelle includes Samanage and Freshdesk. Samanage is common with Gazelle in that both software solutions offer asset management, but Samanage has an advantage over Gazelle in that it also provides financial features such as billing and invoicing. On the other hand, Freshdesk is similar to Gazelle because it also has asset management and customer survey features. But Freshdesk has an advantage in that it also has email integration features and offers a working knowledge base for its clients.

But Gazelle has a leg up over both its competitors in its information compilation. The software is, by far, better at collecting relevant data and converting and compiling all the information into one source. This feature also makes it easier for clients to recognize and review all the relevant data that they have with its customer base. Gazelle is also one of the most easily integrated software solutions in the market.

What is the cost of Gazelle?

The cost of license starts at $1 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Gazelle

What should you ask Gazelle during a demo session? (65 questions)

Schedule a demo with Gazelle and access 65 must ask questions for the vendor while watching Gazelle in action.

List of categories

Inventory Management Accounting
Channel Management
Complaint Management
Customer Loyalty
Healthcare CRM
Help Desk
Mac CRM
Mobile CRM
Online CRM
Small Business CRM
Social Media
Barcode Scanning

List of features

Asset Management
Contract Management
Customer Survey
Document Management
Email Integration
Incident / Request Management
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements

Gazelle Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
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Gazelle
ITQlick rating
5/5
Score
85/100
Pricing
6/10
License pricing
$1 per license
Functionality
29
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Shopify
ITQlick rating
4.5/5
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Pricing
6/10
License pricing
$29 per month
Functionality
20
AmeriCommerce
ITQlick rating
4.4/5
Score
90/100
Pricing
4.4/10
License pricing
$24.95 per month
Functionality
3
Fleapay
ITQlick rating
3.5/5
Score
90/100
Pricing
6.6/10
License pricing
$10 per user/month
Functionality
5
Weebly
ITQlick rating
4.3/5
Score
90/100
Pricing
6.2/10
License pricing
$5 per month
Functionality
3
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.