Compare GoToMyPC and ConnectWise ScreenConnect - Jun 2023

Shlomi LaviShlomi Lavi / Jun 03, 2023

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Bottom Line: Which is Better - GoToMyPC or ConnectWise ScreenConnect?

GoToMyPC is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than GoToMyPC (86/100). ConnectWise ScreenConnect offers users more features (5) than GoToMyPC (3). There is a clear winner in this case and it is ConnectWise ScreenConnect!

Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Citrix Systems, Inc. Vs. ConnectWise

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

Who is more expensive? GoToMyPC or ConnectWise Control?

The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for GoToMyPC and ConnectWise Control.

GoToMyPC price starts at $28 per computer/month , On a scale between 1 to 10 GoToMyPC is rated 6, which is similar to the average cost of Remote Support software. ConnectWise Control price starts at $27 per user/month , When comparing ConnectWise Control to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.

Bottom line: GoToMyPC is more expensive than ConnectWise Control.

Which software includes more/better features?

We've compared GoToMyPC Vs. ConnectWise ScreenConnect based on some of the most important and required Remote Support features.

GoToMyPC: Data Import/Export, Basic Reports, Online Customer Support.

ConnectWise Control: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.

Target customer size

GoToMyPC is perfect for individuals and small or midsize business owners but can be used by large organizations too. and ConnectWise Control's target customer size include: Small, medium and large size businesses.

GoToMyPC

ITQlick rating
(4.6/5)

starts at $28 per computer/month

GoToMyPC is a cloud-based remote desktop software that allows computers to be accessed from anywhere and on any device. The software has a variety of tools that enhance telecommuting, collaboration on tasks, an...

Categories: Remote Access.

ConnectWise ScreenConnect

ITQlick rating
(4.7/5)

starts at $27 per user/month

ConnectWise Control is both cloud-based and on-premise remote helpdesk software solution that is developed specifically for the technicians. This software helps technicians offer remote technical support, run r...

Categories: Video Conferencing, Help Desk, File Sharing, Networking, Remote Access.

Compare specifications

Compare features

GoToMyPC: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

ConnectWise Control: 5 Features

Basic Reports
Chat
Data Import/Export
Online Customer Support
Task Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
GoToMyPC
ITQlick rating
4.6/5
Score
86/100
Pricing
6.4/10
License pricing
$28 per computer/month
Functionality
4
Compare
ConnectW...
ITQlick rating
4.7/5
Score
94/100
Pricing
2/10
License pricing
$27 per user/month
Functionality
15
Zoho Ass...
ITQlick rating
4.5/5
Score
90/100
Pricing
2/10
License pricing
$10 per technician/month
Functionality
10
UltraVNC
ITQlick rating
3.2/5
Score
86/100
Pricing
5.6/10
License pricing
$100 per user/year
Functionality
4
Barracud...
ITQlick rating
4.2/5
Score
86/100
Pricing
3.4/10
License pricing
$681 per license
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.