Compare Gridspace and VoiceOps - May 2022

Shlomi LaviShlomi Lavi / May 28, 2022

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Bottom Line: Which is Better - Gridspace or VoiceOps?

VoiceOps is more expensive to implement (TCO) than Gridspace, and VoiceOps is rated higher (82/100) than Gridspace (80/100). VoiceOps offers users more features (3) than Gridspace (0). There is a clear winner in this case and it is VoiceOps!

Looking for the right AI: Audio solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Gridspace Vs. VoiceOps

Gridspace: Level-up your contact center with real-time call scanning and leave your customers delighted.

VoiceOps: Whether you are making 1,000 calls a week, or 100,000, get a full view into where reps are thriving and where they need work.

Who is more expensive? Gridspace or VoiceOps?

The real total cost of ownership (TCO) of AI: Audio software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gridspace and VoiceOps.

Gridspace accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Gridspace is rated 4, which is lower than the average cost of AI: Audio software. VoiceOps accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Gridspace is rated 4, which is lower than the average cost of AI: Audio software.

Bottom line: Gridspace cost is around the same cost of VoiceOps.

Which software includes more/better features?

We've compared Gridspace Vs. VoiceOps based on some of the most important and required AI: Audio features.

Gridspace: We are still working to collect the list of features for Gridspace.

VoiceOps: CRM, Customized Call Routing, IVR.

Target customer size

Gridspace's typical customers include: Small, medium and large size businesses, and VoiceOps's target customer size include: SMBs.

Gridspace

ITQlick rating
(3.2/5)

GridSpace is a voice call software that enables companies to provide real-time answers to callers. With the software, they will be able to scan 50,000 concurrent voice calls and put many voice calls on automati...

Categories: AI: Audio.

VoiceOps

ITQlick rating
(5/5)

VoiceOps is a call center software designed as a behavior-based platform through which organizations can improve their call center performance using the software coaching enablement tools.

Categories: Call Recording, IVR, CRM, Voice Recognition, Call Tracking.

Compare specifications

Compare features

Gridspace: 0 Features

We are working to collect the list of features

VoiceOps: 3 Features

CRM
Customized Call Routing
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Gridspace
ITQlick rating
3.2/5
Score
80/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Compare
VoiceOps
ITQlick rating
5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
8
Deepgram
ITQlick rating
3.1/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Temi
ITQlick rating
3.2/5
Score
80/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.