Shlomi Lavi / Mar 07, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Helpshift is more expensive to implement (TCO) than IT Asset, and IT Asset is rated higher (89/100) than Helpshift (77/100). IT Asset offers users more features (3) than Helpshift (0). There is a clear winner in this case and it is IT Asset!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Helpshift: The companies that are making a fortune in the new mobile economy have sewed an exceptional customer experience into the very fabric of their company. Support doesn't just add value — an exceptional customer experience is the value. But the current support solutions were never intended to support the mobile experience - you can't pour motor oil ...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Helpshift and IT Asset Management.
Helpshift price starts at $150 per month , On a scale between 1 to 10 Helpshift is rated 10, which is much higher than the average cost of Help Desk software. IT Asset Management price starts at $800 per user/year , When comparing IT Asset Management to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Helpshift is more expensive than IT Asset Management.
We've compared Helpshift Vs. IT Asset based on some of the most important and required Help Desk features.
Helpshift: We are still working to collect the list of features for Helpshift.
IT Asset Management: Data Import/Export, Basic Reports, Online Customer Support.
Helpshift's typical customers include: Small, medium and large size businesses, SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.
starts at $150 per month
Helpshift is a held desk platform solution for digital customer service. It has features like web and app messaging, live chat, advanced automation, and advanced analytics to help mobile apps increase customer ...
Compare Pricingstarts at $800 per user/year
Knowing which IT assets you have and how they are used has become a challenge in today's complex and ever evolving IT infrastructure. A typical IT infrastructure has many different assets of various types, and...
Compare Pricing| ITQlick Score: | 77/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 10/10 - high cost |
| Category: | Help Desk -> Helpshift review |
| Company: | Helpshift |
| Pricing: | starts at $150 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Helpshift review, Helpshift pricing, Helpshift alternatives |
| ITQlick Score: | 89/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | IT Asset Management -> IT Asset review |
| Company: | Samanage |
| Pricing: | starts at $800 per user/year |
| Typical customers: | Start up, Small business, Medium business, Large business, Private use |
| Platforms: | Desktop, Cloud |
| Links: | IT Asset review, IT Asset pricing, IT Asset alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.