Shlomi Lavi /
Apr 10, 2024
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Bottom Line: Which is Better - IBM Enterprise Content or Salesforce CRM?
IBM Enterprise Content is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than IBM Enterprise Content (78/100). Salesforce CRM offers users more features (21) than IBM Enterprise Content (5). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right Content Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
IBM Vs. Salesforce.com
IBM: International Business Machines Corporation, or IBM, is an American corporation. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? IBM Enterprise Content or Salesforce?
The real total cost of ownership (TCO) of Content Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IBM Enterprise Content and Salesforce.
IBM Enterprise Content price starts at $1,000 per license , On a scale between 1 to 10 IBM Enterprise Content Management is rated 6, which is similar to the average cost of Content Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Content Management software cost.
Bottom line: IBM Enterprise Content is more expensive than Salesforce.
Which software includes more/better features?
We've compared IBM Enterprise Content Vs. Salesforce CRM based on some of the most important and required Content Management features.
IBM Enterprise Content: Version Control, Project Collaboration, Document Management, Content Management, Knowledge Management.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
The software is a viable product for businesses of all sizes and a variety of types. Salesforce is optimal for people as well as companies.