Compare IFS and Dynamics 365 - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - IFS or Dynamics 365?

IFS is more expensive to implement (TCO) than Dynamics 365, and Dynamics 365 is rated higher (95/100) than IFS (83/100). Dynamics 365 offers users more features (16) than IFS (0). There is a clear winner in this case and it is Dynamics 365!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

IFS Vs. Microsoft

IFS: IFS is a public company founded in 1983 that develops, supplies, and implements IFS Applications™, a component-based extended ERP suite built on SOA technology. IFS focuses on agile businesses where any of four core processes are strategic: service & asset management, manufacturing, supply chain and project. The company has over 2,000 customers and...

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Who is more expensive? IFS or Microsoft Dynamics CRM?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IFS and Microsoft Dynamics CRM.

IFS accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 IFS is rated 8, which is higher than the average cost of Field Service software. Microsoft Dynamics CRM price starts at $65 per user/month , When comparing Microsoft Dynamics CRM to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: IFS is more expensive than Microsoft Dynamics CRM.

Which software includes more/better features?

We've compared IFS Vs. Dynamics 365 based on some of the most important and required Field Service features.

IFS: We are still working to collect the list of features for IFS.

Microsoft Dynamics CRM: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration.

Target customer size

IFS's typical customers include: Medium and large size businesses, Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever.