Compare iNexus and Metaphor IVR+ - May 2022
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Bottom Line: Which is Better - iNexus or Metaphor IVR+?
iNexus is more expensive to implement (TCO) than Metaphor IVR+, and Metaphor IVR+ is rated higher (84/100) than iNexus (79/100). Metaphor IVR+ offers users more features (5) than iNexus (0). There is a clear winner in this case and it is Metaphor IVR+!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NexInteractive Vs. USAN INC
NexInteractive: NexInteractive was founded by two technology visionaries, who have developed telephony platforms for several of the top 10 dialer CRM call center technology companies in the World. They are the original authors of “Prospector” a dialer telephony engine that’s in over 800 call centers worldwide. Inventors of the VOIP “PARAGON” Softphone, and Creator...
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
Who is more expensive? iNexus or Metaphor IVR+?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for iNexus and Metaphor IVR+.
iNexus price starts at $49 per month , On a scale between 1 to 10 iNexus is rated 2, which is much lower than the average cost of Call Center software. Metaphor IVR+ accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 iNexus is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: iNexus cost is around the same cost of Metaphor IVR+.
Which software includes more/better features?
We've compared iNexus Vs. Metaphor IVR+ based on some of the most important and required Call Center features.
iNexus: We are still working to collect the list of features for iNexus.
Metaphor IVR+: Basic Reports, Data Import/Export, Online Customer Support, Call Recording, Call Center.
Target customer size
The software is a useful solution for businesses of all sizes and a wide range of types. and Metaphor IVR+'s target customer size include: Medium and large size businesses.
Metaphor IVR+
Metaphor IVR+ is a fast growing cloud-based Call Center software, it is designed to support medium and large size call centers. Metaphor IVR+ received a rating of 4 from ITQlick team. The software cost is consi...
Compare PricingCompare specifications
iNexus Specifications
ITQlick Score: | 79/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> iNexus review |
Company: | NexInteractive |
Pricing: | starts at $49 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | iNexus review, iNexus pricing, iNexus alternatives |
Metaphor IVR+ Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | IVR -> Metaphor IVR+ review |
Company: | USAN INC |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Metaphor IVR+ review, Metaphor IVR+ pricing, Metaphor IVR+ alternatives |
Compare features
iNexus: 0 Features
Metaphor IVR+: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.