Compare Infinity Call Tracking and Noda Contact Center - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Infinity Call Tracking or Noda Contact Center?

Infinity Call Tracking is more expensive to implement (TCO) than Noda Contact Center, and Noda Contact Center is rated higher (84/100) than Infinity Call Tracking (75/100). Noda Contact Center offers users more features (6) than Infinity Call Tracking (0). There is a clear winner in this case and it is Noda Contact Center!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Infinity Tracking Vs. Noda Interaction Platforms

Infinity Tracking: Infinity is the UK’s leading advanced call tracking, call management and complete business phone solution, all delivered from the Infinity Cloud. Available in over 50 countries, Infinity’s technology allows you to measure which marketing channels generate calls giving you complete insight into every touch point of your customer’s journey. Incor...

Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.

Who is more expensive? Infinity Call Tracking or Noda Contact Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infinity Call Tracking and Noda Contact Center.

Infinity Call Tracking price starts at $199 per month , On a scale between 1 to 10 Infinity Call Tracking is rated 6, which is similar to the average cost of Call Center software. Noda Contact Center price Has a free version , When comparing Noda Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Infinity Call Tracking is more expensive than Noda Contact Center.

Which software includes more/better features?

We've compared Infinity Call Tracking Vs. Noda Contact Center based on some of the most important and required Call Center features.

Infinity Call Tracking: We are still working to collect the list of features for Infinity Call Tracking.

Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.

Target customer size

Infinity Call Tracking's typical customers include: Small, medium and large size businesses, and Noda Contact Center's target customer size include: Medium and large size businesses.