Noda Contact Center Review - why 5 stars?

Noda Contact Center Review

ITQlick Score:	84/100
ITQlick Rating:
Pricing:	2/10 - low cost
Category:	Call Center -> Noda Contact Center review
Ranking:	Ranked 19 out of 240 Call Center systems
Company:	Noda Interaction Platforms
Typical customers:	Medium and large size businesses
Platforms:	Desktop, Cloud
Links:	Noda Contact Center pricing, Noda Contact Center alternatives

Shlomi Lavi / updated: Jun 14, 2022

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Table of Contents

What is Noda Contact Center?

Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call. Recording calls while meeting PCI DSS standard requirements is also of its functions. In addition, the software offers statistics for contact channels, telephony, conversational scripts - all reports accessible through a web interface.

Some of the key features of Noda Contact Center are; agent scripting, omni-channel, call recording, and quality management. Noda Interaction platforms power this software; the platform was launched in 2001, and it is headquartered in Manila, Philippines. Over the years, Noda has grown to about 201-500 employees with several awards to its name, including Crystal Headset Best Product for Call Center Awards in 2012, 2015, and 2016.

Who is it best for?

The typical customers include the following business size: Medium and large size businesses.

What is the actual cost?

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Noda Contact Center. You can also find here pricing information from Noda Contact Center's website.

Pros

With this software, reports can be sent to clients immediately after a project is completed
Noda Contact Center enables users to record all or selected conversions
It can be integrated with other systems

How it stacks up?

Access a head to head analysis of Noda Contact Center vs alternative software solutions.

ITQlick rating

Score

Pricing

License pricing

Functionality

Review

Compare

Noda Con...

ITQlick rating

5/5

Score

84/100

Pricing

2/10

License pricing

Has a free version

Functionality

16

Review

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nextiva ...

ITQlick rating

4.5/5

Score

99/100

Pricing

3.6/10

License pricing

$11.95 per user/month

Functionality

20

Review

nextiva ... review

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Nextiva Vs Noda

8x8 Cont...

ITQlick rating

3.9/5

Score

93/100

Pricing

2.2/10

License pricing

$15 per user/month

Functionality

43

Review

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CenterWa...

ITQlick rating

4.6/5

Score

91/100

Pricing

5.6/10

License pricing

Pricing not available

Functionality

9

Review

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CenterWare Vs Noda

zendesk

ITQlick rating

4.3/5

Score

90/100

Pricing

2/10

License pricing

$49 per user/month

Functionality

25

Review

Compare

zendesk Vs Noda

Frequently Asked Questions (FAQs)

Is it the best Call Center system?

Noda Contact Center is ranked 19 out of 240 software in their category (Call Center systems).

How they are rated on ITQlick?

The rating of Noda Contact Center is 5 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Noda Contact Center makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Noda Contact Center can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

65 questions to ask during a demo session with Noda Contact Center.

Differences between Noda Contact Center and alternatives?

The most popular alternatives to Noda Contact Center in 2024: nextiva app, 8x8 Contact Center, CenterWare Inbound, zendesk talk, USAN IVR. Access the complete competitors analysis here - Noda Contact Center VS Call Center Software alternatives.

Is Noda Contact Center right for you or your business?

Noda Contact Center fits into medium and large enterprises in industries such as telecommunication, financial & insurance, government and retail. Noda customers include; Avon, Tyumen region call center, Royal credit bank and Rostelecom.

List of categories

Auto Dialer / Predictive Dialer

Automatic Call Distribution (ACD)

Call Monitoring

Call Recording

Conference Calling

IVR

Call Center

Call Center Workforce Management

Call Tracking

Chat

List of features

Chat

Blended Call Center

Inbound Call Center

IVR (Interactive Voice Response)

Outbound Call Center

Call Center

Auditor - Shlomi Lavi

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.