Shlomi Lavi /
Nov 17, 2022
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Bottom Line: Which is Better - info@hand CRBM or Zoho Support?
info@hand CRBM is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than info@hand CRBM (62/100). Zoho Support offers users more features (24) than info@hand CRBM (3). There is a clear winner in this case and it is Zoho Support!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
1CRM CORP Vs. Zoho
1CRM CORP: 1CRM is the maker of the info@hand Integrated CRBM Customer Relationship & Business Management Software for Small Businesses Wanting More than Just any customer care.1CRM Corp. is a superior all-in-one contact and business management software system, which among its many functions, provides sales force automation with integrated management of info...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? info@hand CRBM or Zoho Support?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for info@hand CRBM and Zoho Support.
info@hand CRBM price starts at $13 per user/month , On a scale between 1 to 10 info@hand CRBM is rated 6, which is similar to the average cost of Customer Service software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: info@hand CRBM is more expensive than Zoho Support.
Which software includes more/better features?
We've compared info@hand CRBM Vs. Zoho Support based on some of the most important and required Customer Service features.
info@hand CRBM: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.
Target customer size
info@hand CRBM's typical customers include: Small businesses and start ups, Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.