Compare Informatica PowerCenter and ServiceDesk Plus Standard Edit - Apr 2022

Shlomi LaviShlomi Lavi / Apr 04, 2022

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Bottom Line: Which is Better - Informatica PowerCenter or ServiceDesk Plus Standard Edit?

Informatica PowerCenter is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and Informatica PowerCenter is rated higher (87/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than Informatica PowerCenter (3).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Informatica Vs. ManageEngine

Informatica: Informatica provides data integration software and services that enable organizations to gain a competitive advantage in today’s global information economy by empowering them with timely, relevant and trustworthy data for their top business imperatives.

ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.

Who is more expensive? Informatica PowerCenter or ServiceDesk Plus Standard Edit?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Informatica PowerCenter and ServiceDesk Plus Standard Edit.

Informatica PowerCenter price starts at $2,000 per month , On a scale between 1 to 10 Informatica PowerCenter is rated 4, which is lower than the average cost of IT Management software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average IT Management software cost.

Bottom line: Informatica PowerCenter cost is around the same cost of ServiceDesk Plus Standard Edit.

Which software includes more/better features?

We've compared Informatica PowerCenter Vs. ServiceDesk Plus Standard Edit based on some of the most important and required IT Management features.

Informatica PowerCenter: Data Import/Export, Basic Reports, Online Customer Support.

ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.

Target customer size

Although the software is most suitable for small and medium businesses, it has also been deployed on enterprise level because of its flexible architecture and extensive functionality. ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.



Informatica PowerCenter

ITQlick rating
(4.8/5)

starts at $2,000 per month

Informatica PowerCenter is a data integration and management solution for small and medium businesses. It features quick data analysis and management capabilities. The software was designed and launched by Info...

Categories: Data integration, Enterprise Integration, Enterprise information integration: EII.

ServiceDesk Plus Standard Edit

ITQlick rating
(5/5)

starts at $495 per year

ServiceDesk Plus Standard Edition is a software that enhances IT support to clients, as well as the management of tickets and technicians. It is free to use to up to 5 technicians. Clients can be assured that p...

Categories: CRM, Banking CRM, Help Desk, Real Estate CRM, IT Management.

Compare specifications

Compare features

Informatica PowerCenter: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

ServiceDesk Plus Standard Edit: 6 Features

Billing and Invoicing
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Multi-Site Support
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Informat...
ITQlick rating
4.8/5
Score
87/100
Pricing
5/10
License pricing
$2,000 per month
Functionality
6
Compare
ServiceD...
ITQlick rating
5/5
Score
76/100
Pricing
4.4/10
License pricing
$495 per year
Functionality
13
Symantec...
ITQlick rating
3.4/5
Score
91/100
Pricing
3.4/10
License pricing
$12,975 per license
Functionality
5
Windows ...
ITQlick rating
3.3/5
Score
90/100
Pricing
4.2/10
License pricing
$239.99 per license
Functionality
4
PingFederate
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
$20,000 per year
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.