Compare Intercom and Avochato - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Intercom or Avochato?

Intercom is more expensive to implement (TCO) than Avochato, and Intercom is rated higher (86/100) than Avochato (79/100). Avochato offers users more features (8) than Intercom (3).

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Intercom Vs. Avochato

Intercom: Our mission is to make web business personal. We want to let the personalities of great businesses shine, and allow them to treat their customers with respect.Intercom has replaced helpdesk, email marketing, customer relationship management, and marketing automation tools for thousands of web businesses with one, simple product.

Avochato: Text your customers and manage your teams conversations with our all-in-one dashboard.

Who is more expensive? Intercom or Avochato?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Intercom and Avochato.

Intercom price starts at $38 per feature/month , On a scale between 1 to 10 Intercom is rated 6, which is similar to the average cost of SMS Marketing software. Avochato price starts at $19 per user/month , When comparing Avochato to its competitors, the software is rated 6 - similar to the average SMS Marketing software cost.

Bottom line: Intercom cost is around the same cost of Avochato.

Which software includes more/better features?

We've compared Intercom Vs. Avochato based on some of the most important and required SMS Marketing features.

Intercom: Data Import/Export, Basic Reports, Online Customer Support.

Avochato: Issue Management, Customer Self Service Portal, Marketing Automation, Customer Service, Customer Relationship Management.

Target customer size

Intercom is suitable for web and mobile businesses of all shapes and sizes that are looking for an easy way to connect with their customers. and Avochato's target customer size include: Small, medium and large size businesses.