Compare Intercom and Flowroute - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Intercom or Flowroute?

Intercom is more expensive to implement (TCO) than Flowroute, and Flowroute is rated higher (91/100) than Intercom (86/100). Intercom offers users more features (3) than Flowroute (0).

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Intercom Vs. Flowroute Inc.

Intercom: Our mission is to make web business personal. We want to let the personalities of great businesses shine, and allow them to treat their customers with respect.Intercom has replaced helpdesk, email marketing, customer relationship management, and marketing automation tools for thousands of web businesses with one, simple product.

Flowroute Inc.: Flowroute is the leading provider of communication services for cloud-based companies. Flowroute gives developers and enterprises carrier-quality services with unprecedented performance, transparency and control to add voice and messaging capabilities into their apps and services to create unique user experiences. Flowroute is privately held and he...

Who is more expensive? Intercom or Flowroute?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Intercom and Flowroute.

Intercom price starts at $38 per feature/month , On a scale between 1 to 10 Intercom is rated 6, which is similar to the average cost of SMS Marketing software. Flowroute accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Intercom is rated 6, which is similar to the average cost of SMS Marketing software.

Bottom line: Intercom is more expensive than Flowroute.

Which software includes more/better features?

We've compared Intercom Vs. Flowroute based on some of the most important and required SMS Marketing features.

Intercom: Data Import/Export, Basic Reports, Online Customer Support.

Flowroute: We are still working to collect the list of features for Flowroute.

Target customer size

Intercom is suitable for web and mobile businesses of all shapes and sizes that are looking for an easy way to connect with their customers.

Flowroute SMS Marketing Software serves a wide range of industries and businesses of all sizes.