Compare Intercom and SMS Central - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Intercom or SMS Central?

Intercom is more expensive to implement (TCO) than SMS Central, and Intercom is rated higher (86/100) than SMS Central (52/100). Both tools offer the same amount of features.

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Intercom Vs. SMS Central

Intercom: Our mission is to make web business personal. We want to let the personalities of great businesses shine, and allow them to treat their customers with respect.Intercom has replaced helpdesk, email marketing, customer relationship management, and marketing automation tools for thousands of web businesses with one, simple product.

SMS Central: We are led by technology; by discovering new ways in which tech innovations can improve the way we perform as individuals, on a personal and professional basis. But it’s our customers that drive us. Our roadmap is based on your requests. Every single thing we say and do is anchored in making your life easier and your communications simpler. It’s ...

Who is more expensive? Intercom or SMS Central?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Intercom and SMS Central.

Intercom price starts at $38 per feature/month , On a scale between 1 to 10 Intercom is rated 6, which is similar to the average cost of SMS Marketing software. SMS Central accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Intercom is rated 6, which is similar to the average cost of SMS Marketing software.

Bottom line: Intercom is more expensive than SMS Central.

Which software includes more/better features?

We've compared Intercom Vs. SMS Central based on some of the most important and required SMS Marketing features.

Intercom: Data Import/Export, Basic Reports, Online Customer Support.

SMS Central: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Intercom is suitable for web and mobile businesses of all shapes and sizes that are looking for an easy way to connect with their customers. SMS Central is suitable for a wide range of industries including telecom, insurance, financial services, retail, education and healthcare and can be also used as a business communication solution.