Compare Intercom and Straightxt - Jan 2023

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Intercom or Straightxt?

Intercom is more expensive to implement (TCO) than Straightxt, and Intercom is rated higher (86/100) than Straightxt (80/100). Intercom offers users more features (3) than Straightxt (0).

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Intercom Vs. Pocketstop

Intercom: Our mission is to make web business personal. We want to let the personalities of great businesses shine, and allow them to treat their customers with respect.Intercom has replaced helpdesk, email marketing, customer relationship management, and marketing automation tools for thousands of web businesses with one, simple product.

Pocketstop: The average American spends four hours per day staring at their phone and a quarter of that time is spent text messaging. Bottom line: If you want your customers attention, you need to be texting with them. Thats where text message marketing comes in.

Who is more expensive? Intercom or Straightxt?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Intercom and Straightxt.

Intercom price starts at $38 per feature/month , On a scale between 1 to 10 Intercom is rated 6, which is similar to the average cost of SMS Marketing software. Straightxt price starts at $250 per month , When comparing Straightxt to its competitors, the software is rated 2 - much lower than the average SMS Marketing software cost.

Bottom line: Intercom is more expensive than Straightxt.

Which software includes more/better features?

We've compared Intercom Vs. Straightxt based on some of the most important and required SMS Marketing features.

Intercom: Data Import/Export, Basic Reports, Online Customer Support.

Straightxt: We are still working to collect the list of features for Straightxt.

Target customer size

Intercom is suitable for web and mobile businesses of all shapes and sizes that are looking for an easy way to connect with their customers. and Straightxt's target customer size include: SMBs.