Shlomi Lavi /
Feb 27, 2023
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - InTouch or Close?
InTouch is more expensive to implement (TCO) than Close, and InTouch is rated higher (91/100) than Close (81/100). Close offers users more features (9) than InTouch (3).
Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customers Really Matter Ltd Vs. Elastic Inc
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
Elastic Inc: Over 2 years ago we started a "Sales As A Service" business called ElasticSales. The vision for Elastic was to build a massive sales infrastructure and empower startups and companies around the world to tap into that infrastructure in order to scale their sales efforts.
Who is more expensive? InTouch or Close?
The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and Close.
InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. Close price starts at $29 per user/month , When comparing Close to its competitors, the software is rated 2 - much lower than the average Legal Management software cost.
Bottom line: InTouch cost is around the same cost of Close.
Which software includes more/better features?
We've compared InTouch Vs. Close based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Close: API, Email integration, Lead Management, Marketing, Sales orders.
Target customer size
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments. This web-based Close.