Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - InTouch or Zoho CRM?
InTouch is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than InTouch (91/100). Zoho CRM offers users more features (16) than InTouch (3). There is a clear winner in this case and it is Zoho CRM!
Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customers Really Matter Ltd Vs. Zoho
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? InTouch or Zoho CRM?
The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and Zoho CRM.
InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Legal Management software cost.
Bottom line: InTouch cost is around the same cost of Zoho CRM.
Which software includes more/better features?
We've compared InTouch Vs. Zoho CRM based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
Target customer size
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments. Zoho CRM is focused on startup to medium firms in different markets.