Compare InvGate Service Desk and ServiceTitan - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - InvGate Service Desk or ServiceTitan?

ServiceTitan is more expensive to implement (TCO) than InvGate Service Desk, and ServiceTitan is rated higher (97/100) than InvGate Service Desk (85/100). ServiceTitan offers users more features (7) than InvGate Service Desk (0). There is a clear winner in this case and it is ServiceTitan!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

InvGate Asset Management Vs. ServiceTitan

InvGate Asset Management: Delivery of exceptional value to our clients through a game changing products and business model. Our philosophy is to challenge the belief that business software is years behind consumer products in terms of usability and functionality, requires months to roll out, and it is necessary to have a separate service contract doubling the overall cos...

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who is more expensive? InvGate Service Desk or ServiceTitan?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InvGate Service Desk and ServiceTitan.

InvGate Service Desk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 InvGate Service Desk is rated 4, which is lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: InvGate Service Desk cost is around the same cost of ServiceTitan.

Which software includes more/better features?

We've compared InvGate Service Desk Vs. ServiceTitan based on some of the most important and required Field Service features.

InvGate Service Desk: We are still working to collect the list of features for InvGate Service Desk.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

InvGate Service Desk's typical customers include: Small, medium and large size businesses, The software is a valuable solution for companies of all dimensions as well as a range of kinds.