Shlomi Lavi /
Oct 07, 2022
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Bottom Line: Which is Better - Isilon X-Series or LiveAgent?
Isilon X-Series is more expensive to implement (TCO) than LiveAgent, and LiveAgent is rated higher (80/100) than Isilon X-Series (54/100). LiveAgent offers users more features (5) than Isilon X-Series (3). There is a clear winner in this case and it is LiveAgent!
Looking for the right Business performance management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
EMC Vs. Quality Unit
EMC : EMC is a global leader in enabling businesses and service providers to transform their operations and deliver information technology as a service (ITaaS).EMC builds information infrastructures and virtual infrastructures to help people and businesses around the world unleash the power of their digital information. EMC offerings in backup and recove...
Quality Unit: Quality Unit is a privately owned software development and technology company.
We specialize in software development of web based products and information systems designed for mid to large sized companies.
Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...
Who is more expensive? Isilon X-Series or LiveAgent?
The real total cost of ownership (TCO) of Business performance management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Isilon X-Series and LiveAgent.
Isilon X-Series price starts at $58 per license , On a scale between 1 to 10 Isilon X-Series is rated 6, which is similar to the average cost of Business performance management software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Business performance management software cost.
Bottom line: Isilon X-Series is more expensive than LiveAgent.
Which software includes more/better features?
We've compared Isilon X-Series Vs. LiveAgent based on some of the most important and required Business performance management features.
Isilon X-Series: Data Import/Export, Basic Reports, Online Customer Support.
LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.
Target customer size
Isilon X-Series's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a wide range of types.