Shlomi Lavi /
Aug 23, 2022
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Bottom Line: Which is Better - IT Asset or Axosoft Help Desk?
IT Asset is more expensive to implement (TCO) than Axosoft Help Desk, and IT Asset is rated higher (89/100) than Axosoft Help Desk (86/100). Both tools offer the same amount of features.
Looking for the right IT Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Axosoft, LLC
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Axosoft, LLC: Axosoft was founded in 2002 by someone who needed to figure out, “Who is working on what?!” As a senior consultant and project manager, Hamid Shojaee built OnTime for himself. Then he started giving it away free. Before long, hundreds of people were using OnTime... and requesting new features. Fortunately, they were even willing to pay for it, so H...
Who is more expensive? IT Asset or OnTime Help Desk?
The real total cost of ownership (TCO) of IT Asset Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IT Asset and OnTime Help Desk.
IT Asset price starts at $800 per user/year , On a scale between 1 to 10 IT Asset Management is rated 4, which is lower than the average cost of IT Asset Management software. OnTime Help Desk price starts at $105 per month , When comparing OnTime Help Desk to its competitors, the software is rated 4 - lower than the average IT Asset Management software cost.
Bottom line: IT Asset cost is around the same cost of OnTime Help Desk.
Which software includes more/better features?
We've compared IT Asset Vs. Axosoft Help Desk based on some of the most important and required IT Asset Management features.
IT Asset: Data Import/Export, Basic Reports, Online Customer Support.
OnTime Help Desk: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. and OnTime Help Desk's target customer size include: Start up, Small business, Medium business, Large business.