Compare IT Asset and Zoho Desk - Mar 2022

Shlomi LaviShlomi Lavi / Mar 12, 2022

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Bottom Line: Which is Better - IT Asset or Zoho Desk?

IT Asset is more expensive to implement (TCO) than Zoho Desk, and Zoho Desk is rated higher (92/100) than IT Asset (89/100). IT Asset offers users more features (3) than Zoho Desk (0).

Looking for the right IT Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Samanage Vs. Zoho Corporation

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? IT Asset or Zoho Desk?

The real total cost of ownership (TCO) of IT Asset Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IT Asset and Zoho Desk.

IT Asset price starts at $800 per user/year , On a scale between 1 to 10 IT Asset Management is rated 4, which is lower than the average cost of IT Asset Management software. Zoho Desk price starts at $14 per agent/month , When comparing Zoho Desk to its competitors, the software is rated 4 - lower than the average IT Asset Management software cost.

Bottom line: IT Asset cost is around the same cost of Zoho Desk.

Which software includes more/better features?

We've compared IT Asset Vs. Zoho Desk based on some of the most important and required IT Asset Management features.

IT Asset: Data Import/Export, Basic Reports, Online Customer Support.

Zoho Desk: We are still working to collect the list of features for Zoho Desk.

Target customer size

SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. and Zoho Desk's target customer size include: Small, medium and large size businesses.



IT Asset

ITQlick rating
(3/5)

starts at $800 per user/year

Knowing which IT assets you have and how they are used has become a challenge in today's complex and ever evolving IT infrastructure. A typical IT infrastructure has many different assets of various types, and...

Categories: Help Desk, IT Asset Management, License Management.

Zoho Desk

ITQlick rating
(4.5/5)

starts at $14 per agent/month

Zoho Desk is a cloud-based Help Desk software that allows users to scale up productivity levels through Ticket Assignment refinements and context windows. It also allows them to minimize decision-making time th...

Categories: .

Compare specifications

Compare features

IT Asset: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Zoho Desk: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
IT Asset
ITQlick rating
3/5
Score
89/100
Pricing
4.8/10
License pricing
$800 per user/year
Functionality
6
Compare
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3
Compare
CMDBuild
ITQlick rating
4.1/5
Score
85/100
Pricing
6/10
License pricing
Has a free version
Functionality
12
Manageen...
ITQlick rating
5/5
Score
85/100
Pricing
6/10
License pricing
$795 per license
Functionality
11
GLPI
ITQlick rating
3.8/5
Score
83/100
Pricing
6.4/10
License pricing
$19 per month
Functionality
6
Review
Compare

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.