Shlomi Lavi /
Apr 19, 2022
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Bottom Line: Which is Better - JivoChat or Chatra?
Chatra is more expensive to implement (TCO) than JivoChat, and Chatra is rated higher (90/100) than JivoChat (72/100).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
JivoChat Vs. Chatra
JivoChat: We wanted an efficient and economical way to directly reach our customers on our website – JivoChat has provided that and more! JivoChat has enabled us to create a more comfortable and confident experience for our users. Any questions, comments or concerns are handled directly and efficiently. Reservations are up and JivoChat has become an invaluab...
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
Who is more expensive? JivoChat or Chatra?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for JivoChat and Chatra.
JivoChat price starts at $19 per agent/month , On a scale between 1 to 10 JivoChat is rated 2, which is much lower than the average cost of Chat software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: JivoChat cost is around the same cost of Chatra.
Which software includes more/better features?
We've compared JivoChat Vs. Chatra based on some of the most important and required Chat features.
JivoChat: We are still working to collect the list of features for JivoChat.
Chatra: We are still working to collect the list of features for Chatra.
Target customer size
JivoChat's typical customers include: Start up, Small business, and Chatra's target customer size include: Small, medium and large size businesses.