Compare Olark and JivoChat - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Olark or JivoChat?

Olark is more expensive to implement (TCO) than JivoChat, and Olark is rated higher (91/100) than JivoChat (72/100). Olark offers users more features (3) than JivoChat (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Olark Vs. JivoChat

Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...

JivoChat: We wanted an efficient and economical way to directly reach our customers on our website – JivoChat has provided that and more! JivoChat has enabled us to create a more comfortable and confident experience for our users. Any questions, comments or concerns are handled directly and efficiently. Reservations are up and JivoChat has become an invaluab...

Who is more expensive? Olark or JivoChat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Olark and JivoChat.

Olark price starts at $29 per seat/month , On a scale between 1 to 10 Olark is rated 2, which is much lower than the average cost of Chat software. JivoChat price starts at $19 per agent/month , When comparing JivoChat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Olark cost is around the same cost of JivoChat.

Which software includes more/better features?

We've compared Olark Vs. JivoChat based on some of the most important and required Chat features.

Olark: Data Import/Export, Basic Reports, Online Customer Support.

JivoChat: We are still working to collect the list of features for JivoChat.

Target customer size

Olark is suitable for startup marketers, small companies and companies providing online services. and JivoChat's target customer size include: Start up, Small business.