Shlomi Lavi /
Apr 19, 2022
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Bottom Line: Which is Better - JivoChat or Olark?
Olark is more expensive to implement (TCO) than JivoChat, and Olark is rated higher (91/100) than JivoChat (72/100). Olark offers users more features (3) than JivoChat (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
JivoChat Vs. Olark
JivoChat: We wanted an efficient and economical way to directly reach our customers on our website – JivoChat has provided that and more! JivoChat has enabled us to create a more comfortable and confident experience for our users. Any questions, comments or concerns are handled directly and efficiently. Reservations are up and JivoChat has become an invaluab...
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis.
We build slick software (and climb Redwoods)
Formally launched in August of 2009, we receiv...
Who is more expensive? JivoChat or Olark?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for JivoChat and Olark.
JivoChat price starts at $19 per agent/month , On a scale between 1 to 10 JivoChat is rated 2, which is much lower than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: JivoChat cost is around the same cost of Olark.
Which software includes more/better features?
We've compared JivoChat Vs. Olark based on some of the most important and required Chat features.
JivoChat: We are still working to collect the list of features for JivoChat.
Olark: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
JivoChat's typical customers include: Start up, Small business, Olark is suitable for startup marketers, small companies and companies providing online services.