Shlomi Lavi / Oct 27, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
KANA Express is more expensive to implement (TCO) than Cisco Webex Experience Management, and KANA Express is rated higher (77/100) than Cisco Webex Experience Management (76/100). KANA Express offers users more features (1) than Cisco Webex Experience Management (0).
Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Verint: ...
CloudCherry Analytics: Cloudcherry is a real-time, Omni-channel Customer Experience Analytics & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight, using the customizable, easy-to-use SaaS-based solution.
The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KANA Express and CloudCherry.
KANA Express price starts at $100 per user/month , On a scale between 1 to 10 KANA Express is rated 8, which is higher than the average cost of Social Media Management software. CloudCherry accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 KANA Express is rated 8, which is higher than the average cost of Social Media Management software.
Bottom line: KANA Express is more expensive than CloudCherry.
We've compared KANA Express Vs. Cisco Webex Experience Management based on some of the most important and required Social Media Management features.
KANA Express: Customer Service.
CloudCherry: We are still working to collect the list of features for CloudCherry.
Verint Systems created the KANA Express software as a CRM tool for medium-sized businesses. and CloudCherry's target customer size include: Small, medium and large size businesses.
starts at $100 per user/month
KANA Express was developed by Verint System as a cloud-computing hosting and on-premise CRM program. It was designed to be sophisticated, yet simple to use. Its features will make great customer experiences acr...
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Cisco Webex Experience Management is a fast growing cloud-based Customer Experience Management software, it is designed to support small, medium and large size business. Cisco Webex Experience Management receiv...
Compare Pricing| ITQlick Score: | 77/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Social Media Management -> KANA Express review |
| Company: | Verint |
| Pricing: | starts at $100 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | KANA Express review, KANA Express pricing, KANA Express alternatives |
| ITQlick Score: | 76/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Customer Service -> Cisco Webex Experience Management review |
| Company: | CloudCherry Analytics |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Cisco Webex Experience Management review, Cisco Webex Experience Management pricing, Cisco Webex Experience Management alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.